Guided Tour from Krakow to Auschwitz Birkenau - Transfer & Ticket

based on 591 reviews

Duration:7 hours (approx.)
Location: Krakow, Poland

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Embark on a profound journey into the harrowing chapters of history with our Auschwitz-Birkenau tour. This comprehensive exploration ensures the memories of the victims are honoured. Enjoy a hassle-free start with a pick-up from your hotel or a set meeting point. With round-trip transportation, entrance fees, and a pre-scheduled entry, you'll avoid long ticket queues. An expert museum guide will lead your group, which ranges from 16 to 30 participants, through the poignant sites of Auschwitz-Birkenau.

Highlights:

•Auschwitz I: See the chilling "Arbeit macht frei" gate, evidence of wartime atrocities, and the remnants of a gas chamber and crematorium.

•Auschwitz II - Birkenau: Explore the Death Gate, initial selection ramp, inmate barracks, and ruins of gas chambers and crematoriums.

Anticipate a concise yet impactful 3-hour tour, enriching your grasp of this significant historical site.

WHAT'S INCLUDED

WHAT TO EXPECT

ADDITIONAL INFO

• Infants and small children can ride in a pram or stroller
• Specialized infant seats are available
• Suitable for all physical fitness levels
• TRANSPORT: Our mode of transport includes the use of minibuses and minivans. Should you experience motion sickness or encounter any discomfort related to car travel, we kindly ask you to notify us beforehand. Please note, travel duration is subject to change based on weather and road conditions, which may result in delays.
• VISIT: The Auschwitz-Birkenau Museum welcomes a large number of guests each day. Due to the significant influx of visitors, touring the site independently may be challenging. Visitors are expected to behave respectfully and appropriately within the camp areas. A smart casual dress code is advised to honor the gravity of the site. It is important to note that eating, smoking, and any form of disruptive behavior are not permitted on the Museum grounds.
• GUIDES: All guides are trained by the museum and are its employees. The museum's regulations do not allow individuals without proper authorization to conduct tours. In cases where the museum cannot provide a guide fluent in a specific language, it permits the use of interpreters from companies, who accompany the museum's guide. All interpreters that we employ possess extensive knowledge about the camps, speak English very fluently, and conduct tours independently (you can read about them in reviews, including Brigit and Ana). The tour route is determined by the museum, and tour operators have no influence over it.
• PICKUP: Several hotels in Krakow are located in areas with traffic restrictions. Consequently, your pickup will be organized from the closest point that can be accessed, and you will be informed about the details.
• DEPARTURE: Owing to the museum's regulations, constraints on the number of people allowed inside at once, and the substantial influx of guests, there might be adjustments to the scheduled pickup times. We appreciate your patience and recommend not scheduling additional engagements on the day of your visit, given the potential difficulty in rearranging. We recognize our clients' eagerness to experience as much of our city as possible, and we make every effort to inform you about the pickup schedule well in advance. Generally, we will contact all visitors about 3-7 days prior to their tour to facilitate better planning for the day.
• DOCUMENTS: The Auschwitz-Birkenau Museum requires the verification of personal information, necessitating the submission of full names for all individuals included in the booking. It is also imperative to have your passport or identification card on hand, as it might be inspected upon entry to the museum. Not presenting these documents could lead to being refused admission.
• BAG SIZE: Please be aware that entry to the Auschwitz-Birkenau Museum is not allowed with large bags or backpacks. The maximum permissible size is 30cm x 20cm x 10cm. You can securely leave your bags in your car, which will be locked during your visit.
• LUNCH: Lunch is not included in the tour package. There isn't ample time for a regular lunch break between visits to Auschwitz (1st camp) and Birkenau (2nd camp), so it's advisable to bring along a snack or some food to stave off hunger. However, if you prefer a more substantial meal, you can opt to order lunch boxes through us for an additional fee. We'll send you the offer the day before the excursion. Please note that at the parking lot, only vending machines with snacks are available, as the restaurant is currently under construction.
• SECURITY: Please be prepared to undergo a security check, similar to airport procedures, before entering the Auschwitz-Birkenau Museum.
• WEATHER: Our operations run regardless of weather conditions. You will spend up to 70% of your time outdoors, particularly at Auschwitz II-Birkenau. Therefore, we advise you to dress accordingly for the weather and bring water, especially on sunny days.
• CHILDREN: Children must be accompanied by an adult, and infant seats are available for younger children. Due to the potentially traumatic nature of the visit to the Auschwitz-Birkenau Museum, we recommend that visitors be at least 13 years old.
• PICTURES: Visitors are generally permitted to take photographs, with a few exceptions clearly indicated. However, taking photos inside buildings using flash is strictly prohibited.
• CONTACT: We confirm all tours via messaging apps such as WhatsApp, Viber, Signal, and Telegram. According to us and our clients, this is the most convenient form of communication. If you don't use any of them, don't worry, we'll send you an email. Emails are sent through the system, so please also check your spam folder to ensure you don't miss our message.
• GROUP: The group is of the standard size recommended by the museum, typically ranging between 16 and 30 people.
• SELF-GUIDED OPTION: Due to the change in the museum entry regulations for groups without a guide and the addition of another checkpoint for groups without a guide at the entrance to Auschwitz II-Birkenau camp, we have decided to suspend the organization of this type of tour. We believe that on days with a higher number of visitors, the checkpoints are insufficient, and the limited time for touring both camps is not adequate. We sincerely apologize, but in order to ensure the quality of the tour, we recommend choosing a guided tour.

CANCELLATION POLICY

Posted By : max765
Very informative tour, with an excellent transfer service. We had booked a tour with a private transfer and the pre-tour information was very clear and well communicated. Our driver Konrad was very professional and looked after us well, the van was spotlessly clean. The time at Auschwitz-Birkenau was very sobering, the tour process is busy but very organised and well done. The English speaking guide was very knowledgeable and informative.
Rating : full ratings
Posted On : 2024-07-05 04:52:58

Posted By : DianneM_M
Sad but worthwhile trip. Brought children with us to show the history of what transpired. good pick up and drop off as well as knowledgeable guide.
Rating : full ratings
Posted On : 2024-07-04 15:05:32

Posted By : Jonathan_N
Obviously, due to the nature of the museum this was a very emotional visit. The company who cared for us “you are welcome in Krakow” where amazing, very clean vehicle, prompt and excellent communication. I was worried when I booked as I wasn’t sure who to use but I cannot fault it in anyway. My biggest compliment has to aimed at Marcin our driver! So kind, conscientious, caring and professional, he was chatting knowledgeable and just a perfect guide for the day.
Rating : full ratings
Posted On : 2024-07-04 13:54:23

Posted By : Nicola_M
We booked this trip for 4 adults. The tour operator was efficient and helpful, with our driver arriving promptly on the day with clear instructions beforehand.
The driver was also our guide and he was really friendly giving advice on our city visit, and informative and engaging on the tour. Thank you for a memorable day
Rating : full ratings
Posted On : 2024-07-01 20:17:34

Posted By : Ashlea_S
I booked for a party of six .. the organisation was exceltional .. the driver was very polite and the packup better than expected ... our guide was lovely informative and very polite.. she allowed time for questions, and you could tell she was still very interested in the history.. there is nothing that could improve an already perfect tour.. many thanks from me and my five guests. we had the most amazing, emotional, exceptional day .. xx
Rating : full ratings
Posted On : 2024-06-28 03:29:21

Posted By : Phillipa_W
This was a very slick operation. Picked up from hotel on time, nice air conditioned bus and informative driver about how it will all get them when we arrive. No words to describe the harrowing events at Auschwitz- except to say the tour was extremely well done.
Rating : full ratings
Posted On : 2024-06-27 04:19:25

Posted By : Karen_L
Our tour guide was knowledgeable and well spoken. It was with dignity and empathy that the tour was delivered
Rating : full ratings
Posted On : 2024-06-26 15:35:41

Posted By : Jen_S
Although the booking system at Auschwitz is not easy, Conrad managed the day brilliantly and he looked after us well. We had to wait a while to enter and he went out of his way to drive us around to some other points of interest so we weren't just sitting waiting in the hot sun. He arrived on time, the vehicle was very comfortable and he also gave us lots of information on the way. He accompanied us until the start of the tour and was there when we finished. Brilliant!
Rating : full ratings
Posted On : 2024-06-26 02:58:51

Posted By : Nate_B
Well organised, polite driver and professional tour guide. Also, very reasonable prices. Thoroughly enjoyed it!
Rating : full ratings
Posted On : 2024-06-25 15:31:28

Posted By : pqdbf4g62j
From pick to drop of everything was so well organised. We didn’t need to worry about entrance and tickets etc our guide did everything for us and was very friendly and helpful. Highly recommended
Rating : full ratings
Posted On : 2024-06-24 09:59:27