Aurora Cuisine Cruise

Posted By : Samantha_M
The food and the staff were great. We saw the northern lights but it was very windy and hard to keep the camera steady but at the end we managed to get very good pictures.
Rating :
Posted On : 2024-03-30 17:28:56

Posted By : 457skylak
We had just gotten engaged and had the aurora dinner cruise booked on our last night in Norway before returning home. We arrived early and decided to wait next to the catamaran until boarding started and as time went by the remaining guests queued politely.

It wasn't long before a rude foreign woman wearing purple clothing barged in and pushed everyone away flying a booking confirmation in everyone's faces shouting about her 16 person group booking. She was sent to another catamaran with her group and we waited to board.

The staff member could not find my and my partner's names on her list and also sent us to the other catamaran. When we arrived, the same rude woman shouted in my face "you are not part of my group!" And shoved me out of the way. Where I come from, shouting at someone in public and shoving them out of the way is considered harassment. Maybe I was in the way of her group, but it does not give her the right to harass me.

When she finally boarded, the staff member also could not find us in her list and said we belong on the first catamaran we came from. We were last to board and was seated at table in the middle of the ship with the view of a staircase whilst everyone else were sitting by the windows with romantic views of the city.

The food was terrible too, but in light of the other guest's harassment, not the worst. This company should really invest in a more professional passenger management protocol. Get a tablet or phone with your guest list instead of a piece of paper missing half the names, and manage your group tours separately.

Ruined our engagement completely.
Rating :
Posted On : 2024-03-28 06:09:35

Posted By : 662ankep
Unfortunately the event didn't convince us. It wasn't the crew's fault; they were really, really friendly and the stories were funny and interesting. Unfortunately the food wasn't good. The starter was okay, but the main course (cod) was dry and the dessert (panna cotta) had a thick skin on it. We would not recommend the tour.
Rating :
Posted On : 2024-03-28 02:59:38

Posted By : Amanda_B
This trip was not terrible, and while we did not see the northern lights, we know it was no one's fault. It was due to bad weather. However, the food was not great and they did not offer alternative to what they were serving. I would suggest a menu. I would not suggest thus trip if you have kids 5 or under.
Rating :
Posted On : 2024-03-25 17:27:34

Posted By : Lee_S
Beautiful cruise with amazing views! Crew was very accommodating for my partner who is allergic to dairy, eggs and nuts. Tasty Norwegian dishes and descriptions along with fun facts were served throughout the evening along with a complimentary welcome glass of champagne. The captain tried his best to get us views of the northern lights but the clouds around the island of Tromsø were thick so we only caught a peek that could only be seen through a camera or phone lens. Overall, very relaxing evening and lovely for couples.
Rating :
Posted On : 2024-03-20 23:13:26

Posted By : Jeff C
A wonderful experience which was a birthday surprise for me! Staff were welcoming and food was fabulous. Norwegian tapas starter, hot salted cod main and cold dessert. All delicious and made perfect with the display of northern lights.
Rating :
Posted On : 2024-03-11 12:54:06

Posted By : Julie_b
Stunning boat! Beautiful view of fjord at night. And Northern Lights showing.
Interesting dinner! Great talks by crew!
Rating :
Posted On : 2024-03-08 06:33:03

Posted By : marcvper
Good food, well organized, no northern lights. I've seen the Aurora as part of a bus chase, but there was some light pollution. With the boat, we're really very far from any city and it's almost completely dark in some areas, so I can imagine it would be fantastic to see the Northern Lights on this trip, but you need some luck.

The dinner was good and the crew attentive. I wouldn't do it if I knew in advance we wouldn't see the lights, since then it's just an expensive, though pleasant, dinner in a boat. But of course that is impossible to predict and you may want to try your luck.
Rating :
Posted On : 2024-03-03 04:57:28

Posted By : Susan_W
Nice boat, good dinner, great staff who are really interesting and explained the northern lights wonderfully
Rating :
Posted On : 2024-02-24 14:41:32

Posted By : claudia80r
The catamaran trip is definitely not worth it. It started with the fact that we were not allowed to sit on the upper deck. The quality of the food and the wine was rather below average. The tapas plate as a starter was OK. The main course portion (stockfish) was very small. The dessert was absolutely inedible.
The only plus point goes to the Italian student for his presentation on the Northern Lights. That was interesting. But in the evening he wanted to tell us about the values and possibilities if there were Northern Lights to be seen, but he was in the kitchen washing up.
My tip: book a Northern Lights tour with a guide and a bus. You get more out of it and even eat better!
Rating :
Posted On : 2024-02-24 04:13:20