we are a transport company located in punta cana. Our main objective is to provide excellent service to our passengers. By covering all needs and making sure to transport it safely to its destination. We have a work team characterized by our professionalism, I respect the quality of the service. Our vehicles (minivan and Suburban) are comfortable and have air conditioning.
Posted By : Happiness36867641286
The service was booked through Booking, and this company never showed up at the place where it was supposed to pick us up. After waiting more than 1 hour we decided to take another taxi.
They charged for the service anyway and we had to take another taxi. Unpresentable Booking and this company. Please don't hire them
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Posted On : 2024-06-21 10:01:46 
Posted By : catthittazam
An excellent agency, the entire service was without any inconvenience, they were waiting for us when my flight arrived and we arrived safely at my hotel. I recommend it 100%
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Posted On : 2024-05-15 20:17:41
Posted By : edwin_h
Not as expected. Car was older model, every conceivable warning light was lighted, engine light, low oil, low tire pressure, and a few I've never seen before. Shocks were worn or missing ever bump in road vibrated through out car. Tires were out of balance as vehicle shook the entire time. Speed limit was totally ignored. Bright spot was driver was friendly but did not speak or understand English. VItator needs better vetting process. This transfer was more expensive than other providers expected better accommodations.
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Posted On : 2024-04-29 09:48:28 
Posted By : AkhilStyle
Poor service. Difficult to find the rep at the airport. When we arrived after a 9 hour flight the taxi eventually turned up 50 mins after we got out of the airport as they said he was on another job - even though we whatsapped them when we landed as they requested. In the mean time the rep couldn’t give us an estimated time as taxi wasn’t answering his phone and she kept saying 15 mins. When it turned up it was an old minivan even though we paid for a minibus. They didn’t bring the baby seat even though we had a 1 year old so had to hold them in our arms, even though they knew the ages of the kids. The driver was swerving around the place, although he had a nice singing voice which helped. We decided to cancel the return transfer due to the poor service.
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Posted On : 2024-03-31 14:58:10
Posted By : X6781BEjulion
Chantas!!!!
I could never contact them
They do not respond to emails, messages or phones
They don't work at night
After having reported them in Civitatis, they updated the page (2 hours ago)
Unpresentable.
Don't hire them!!!!!
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Posted On : 2024-03-26 08:16:48
Posted By : Diepor
Book a transfer from Bayahibe to Uvero Alto through the My transfers website. The day before the transfer, I receive Wpp to confirm the transfer, schedule, recommendations, etc, etc...
The time for the transfer arrived and we were ready 10 minutes before as they told us, the minutes passed and it didn't come and it didn't come, so I started the consultations through Wpp, which is already arriving, in 5 minutes it is, the 5 minutes passed and In 10 minutes it is, 10 minutes passed and it is not there, the road was closed due to an accident, it is in 5 minutes, several round trips passed like this, the most frustrating thing is that at one point they tell me via Wpp the driver is already It is waiting for you, which was not true, it arrived a few minutes later. Then the driver told us several things, that he came with elderly people and that they wanted him not to go fast, that the truck had problems and that it couldn't go more than 105 km/h (when the regulatory speed is 100, well) all this without asking for any explanation. We had to talk to the driver so he wouldn't fall asleep, calling the central office to discuss an assigned trip, all shouting (We speak Spanish and they insulted each other, all hands-free). I understand that the transfer can be delayed (in this case we had a transfer between hotels) but that they do not give notice and that they do not give a clear answer about what is happening, it is the worst, if in the first contact they did not say it is delayed an hour I'm sure we took it another way, but the little game of arriving in 5 minutes is boring, I even asked him to share the location via Wpp) Then when I get to the hotel I check for an upcoming transfer that I take through Civitatis and I find that it was with them, so I immediately canceled the reserve. They are unpresentable!!!!
So be careful when you post transfers on the big websites that can end in these unpresentable....
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Posted On : 2024-03-04 12:58:07
Posted By : VanessaMD1980
Scam. They don't show up or answer. They make you miss your flight. They kept us waiting for 3 hours. and they didn't show up.
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Posted On : 2024-01-02 09:43:11
Posted By : diegoleandrog2023
The worst transportation company in all of Punta Cana. Terrible is to say the least. They left me and my family stranded in the hotel and we missed the return flight. They didn't answer our calls or messages and they simply scammed us.
I hope you take this review into account to NOT CHOOSE THIS COMPANY because they are the worst.
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Posted On : 2023-12-25 14:26:27
Posted By : juergens349
Very pleasant journey, very good, helpful driver, very clean vehicle. Arrived on time at the pick-up location
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Posted On : 2023-12-13 03:41:14
Posted By : Kimberly_w
Benny , our driver, was very personable and gave us a lot of information about the DR. We are first timers and he put us at ease.
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Posted On : 2023-12-07 01:04:50
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