Arrive and depart from Rio with the minimum of fuss and enjoying value for money with a Rio de Janeiro Airport Roundtrip Transfer. Forget negotiating unfamiliar streets in a rental car, or battling the crowds on public transport, travel in comfort to the door of your downtown Rio de Janeiro hotel.
Posted By : Marion_P
Driver did not show to pick us up from airport. I had to call Grayline Brazil to find out why no one was at the airport for the confirmed transfer to our hotel. They said there was a problem with the driver and we would be refunded.
Rating :
Posted On : 2024-03-19 10:09:28 
Posted By : Mary_B
HORRIBLE! Do not book with this company. We had our flight canceled in Milwaukee due to weather. Which meant we didn’t make our connecting flight into Rio. I messaged the company at 8:30pm (as soon as the pilot announced that the flight was cancelled)to let them know we would not be at the airport as planned and to reschedule us the next day. I never got a reply, by the time our flight was canceled, the company who I booked the transfer with was already closed for the day. They didn’t see the message until later after the driver was already there at the airport. Why wouldn’t you CHECK YOUR EMAILS before dispatching the driver???!!! Delayed flights are not something new. When I called I talked to someone and they said they would not reschedule our pickup unless we paid full price. That there was a 24 hour refund policy. Obviously had I had super human powers and was able to predict that the flight would be cancelled, then yeah I would have canceled that day. They refused to work with me and also said insinuated that I was being dishonest because our original flight was on time. What they couldn’t get through their heads was that that flight was our connecting 🤦🏻♀️ our Milwaukee flight was canceled. Long story long. DO NOT BOOK THIS COMPANY. If anything happens to your flights, they don’t give a crap. They’ve already got your money. I’m out $275 and had to pay for a different service. Stay away
Rating :
Posted On : 2023-02-18 15:57:36
Posted By : Orlando_O
Easy and waiting for us, no issues
Would recommend we arrived later than expected and the driver was very friendly
Rating :
Posted On : 2023-01-05 13:53:45
Posted By : Ericka_J
Gus was very professional, friendly and informative. He knew alot about the history of Brazil and gave manu good tips.
Rating :
Posted On : 2021-09-17 08:58:19
Posted By : Maree M
We were met at the gate at the airport and transferred to our hotel (this was especially appreciated as we had just completed a 26 hour journey from Australia) and then taken from our hotel to the airport in time for us to catch our flight. Both transfers went smoothly without any problems, we were met as arranged before we left home. I would recommend this service.
Rating :
Posted On : 2019-01-05 21:57:46
Posted By : Ronald W
This was a bit confusing , where to wait for our driver.
Posted By : Jeremy D
Pretty expensive, but I thought it was worth it because I was a solo traveler who did not speak Portuguese. I would have been lost or scammed by the taxi drivers if I went that route. Because I was a solo traveler I paid something like 260 for my round trip. It might be a lot but it simplified everything. As soon as I got out of customs there was a very nice English speaking lady that had a sign with my name. I went up to her and after introductions went to her car which was a 3 minute walk away. As she drove me to the hotel we had some small talk but she also gave me some inside information on what to see, what to expect, the customs of the people, and so forth. When she picked me up to go back to the airport she was on-time and courteous. I gave this 4 stars because of the price. Normally I tip, but for the price I felt it was included.
Posted By : Oleksii K
Everything went great! Pick up was right on time and shuttle went straight to the airport. Gus speaks wonderful English and is so warm and helpful. He is very knowledgeable and pointed out not on the history but told us much about the culture of this great city. Worth every dollar we paid.
Posted By : Rosalie M
Both of our drivers for our round trip transfer from the airport to our hotel were punctual and professional. I will continue to use viator for transfers and tours!
Posted By : Richard B
Both drivers were very nice, especially the one that returned us to the airport. They were both prompt and patient with us. However, once we got to Rio, we realized it would have been much more economical for us to just use Uber, so that's what we will probably do in the future.
>
