Take a day trip from Rio de Janeiro to experience the cosmopolitan style, quaint charm and elegant architecture of Buzios. Enjoy a boat tour around the islands in the peninsula with many stops to swim (if option selected) or enjoy Búzios on your own time and walk through the town on a guided tour and enjoy lunch at a 4.5 rated restaurant. A relaxing day at one Rio’s nearby gems. It’s casual and peaceful vibe will win you over.
Posted By : 264katrinaz
Our pick up point was supposed to be in Sheraton hotel , each email with voucher including night before the trip was confirming 7 am pick up time at the Sheraton , we arrived as directed 15 min prior pick up time , by 7.05 I asked concierge if they know where is our tour and was told that gray line never pick up from Sheraton . Main office located in Sheraton and concierge was able to contact your office and instead of manager handling the situation , your office sent me tour guy who yelled and scream at us after I showed him my voucher .
He start throwing his hands at me and yelling that pick up point in the different hotel and he just a tour guy , then he said it’s no managers available abd told us to take a taxi to Hilton . By 8 am no one was available to pick us up at Hilton ether , I was calling and texting your customer service . No one answers the calls , only text and we’re keep telling me to wait , by 8.40 we finally got to the bus - this is 1 hr and 40 min later from original time ( meanwhile description of the your is 7 am plus 3 hr drive ) that what we were promised . I asked numerous times in my texts for contact info for the manager / answer was ok , but info was never sent to me and all my texts were ignored . I have a screen shot of each text with a time stamp . So instead of 10 am we arrived to the Buzios at 3 pm. Your guy was not prepared , road we closed , he said he wasn’t there for 20 years and doesn’t know anything .
Ty our was supposed to be in English , he hardly spoke couple sentences in our language , the rest was in Portugal
We paid $ 160.00 to enjoy the beach , sun , shopping .
Instead we had fast not even good lunch and 20 min at the beach , got to the boat ride at 4.15 and after boat ride had exactly one hour to enjoy the town .
Now it’s 11 pm , we still on the road back to Rio , another 1 he 30 min to go .
No manager ever contacted us , nether I got his info from your reps .
We wasted 8 hr on the road 7 am - 3 pm there , and 3 plus hours back
This is the worse experience ever with your company , the worse customer service , not what we were promised and we thinking of canceling our next your with you and rebook it with another agency .
We had a tour on 12/26 to crest redemption with other agency and your guy called and texted us on his way to pick us up , was not only on time but earlier . Here you changed pick up point , never even bother to call or text , sent confirmation text day prior with Sheraton as pick up point , yelled and scream at us , never provided with manager info and wasted beautiful sunny day traveling for 12 hours instead of promised day in paradise
Very disappointing and poor service !!!
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Posted On : 2023-12-28 21:46:14 
Posted By : marcelosE1281QN
I really liked the beaches, the diving experience was very good, thanks to the fact that the camerawoman gave food to the fish, so they were all around, we couldn't go down on the beaches because they are very small, so I always went around the boat I needed more communication from the tourism agency and unlike another trip, the guide did not go on the boat with us and some other minor details, the food place is very good, the people very friendly, with a view of the port Incredible and the drinks and desserts at very affordable prices.
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Posted On : 2023-12-11 14:50:55
Posted By : patriciavV8314IV
Wonderful tour, excellent service and very educational. Thanks also to the guide Cesar Castillo who did his job excellently
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Posted On : 2023-11-23 20:47:08
Posted By : Marnie M
Had a great day trip to Buzios. Enjoyed the boat and swimming opportunity.
Lunch was ok. Many lovely restaurants open up for the evening so if you have time 2-3 days in Buzios might give more time to relax and enjoy.
The bus trip was long. Overall 5 hrs in Buzios and 4.5 hrs to get there and due to storm 5hrs to get back to Rio.
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Posted On : 2023-02-08 14:52:04
Posted By : Janina
This was terrible. The communication with people the boat was unprofessional. My group was told that we had to purchase extra scuba gear after we were on the boat and was too late. The DJ rarely translated what he was saying. They nickle and dime you for everything on the boat. Dont waste your time or money.
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Posted On : 2020-02-28 20:08:58 
Posted By : Andrejs_B
The three hour bus ride each was was a bit tedious. The boat ride was excellent. We stopped sveral times for swimming & snorkeling. After the boat ride we had a good buffet late lunch. This left just enough time to find the Brigit Bardot statue.
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Posted On : 2019-10-17 13:41:01
Posted By : Culture40455231122
Visiting Buzios is a must! My husband and I enjoyed our visit via a tour headed by our guide Christina. She was friendly, professional and more than accomodating to all her guests throughout our trip. The boat excursion was amazing! We enjoyed snorkeling, swimming, samba dancing and slide on the boat which shoots you into the ocean! The lunch provided was amazing with many options. It was a great day ending with a beautiful sunset on the beach.
Thank you Christina!
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Posted On : 2019-06-26 22:00:15
Posted By : voltron2010
Had a great tour guide Marcia. I never heared of Buzios until I first search this site. It is a wonder place many beaches and the boat ride was amazing. My friend did the snorkeling and really enjoyed it. The trip is a highlight of the city. Going there once you realize there is so much to do and you can actually spend a week there. Now that I have been to Buzios I am planning to return to Brazil and stay an entire week in Buzio. A sort of hidden gem.
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Posted On : 2018-12-11 10:50:28
Posted By : Ayanda M
Let me start by clarifying that Buzios itself was 5 star, but the organization of this tour was terrible. Firstly the tour bus broke down 15 minutes after pick up, and took more than an hour to fix. Then the guide decided to get another bus anyway.
But, the guide Hugo, was not communicative, did not tell us what was going on and only spoke Spanish. Every time he made an announcement during the trip, we had to ask him to translate to English. After all that, Buzios was scenic, with beautiful warm waters, although the beach itself is small.
Posted By : DIEGO V
Not worth it too long, the trip is NOT 2 hours each way like they said. Picked up at 7am from hotel and spent 1 hour picking people up in a big tour bus. Then the actual trip was 4 hours. We arrived at Buzios past 12 and had lunch at an average place. The tour guide only said 2 sentences in the whole trip, did not explain anything or provide info about the place. The boat ride has horrible, ugly old boat, very crowded, not enough seats for everyboy or life jackets, it was more of a loud party boat than a cruze. Captain sailed the boat, while yelling through speakers entertaining the party, and Djing all at the same time. Then they left us at the main plaza in Buzios to walk around. Tour guide did not suggest anything to see or where to walk he said nothing. Buzios is an ok kind of hippie town with stores and restaurants but not much to see. Not worth the trip for me, would not recommend this tour.
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