Embark on a guided tour of one of the most impressive landmarks in Venice: the Doge's Palace. Visit this former residence of the Doge of Venice, and explore what was once the center of the Venetian Republic's political rulings and public administration. Enjoy skip-the-line access and head straight indoors to take in its many features — including gold staircases and exquisite examples of Byzantine architecture. Your guide's expert commentary — made easily to hear through use of an audio headset — will transport you back in time.
Posted By : AngelM1106
I bought these tickets online & received a ‘ticket’ which could be downloaded to my Apple wallet BUT then found these were not entry tickets and needed to be changed at a location in the square on the day. Despite given directions to find a specific souvenir stand to make the exchange, we found it difficult to locate! Staff at Doge’s could not help us so we walked the entire area in boiling heat, searching and asking several shop assistants until we finally located right over the other side of St Marks Square down a side road…and eventually changed our ‘ticket’ for an actual ‘entry paper ticket’ then having to walk back to Doge’s skip-the-line queue to finally get in. The experience was frustrating and stressful, one we would not repeat. Unfortunately I’d also bought tickets for the Basilica from GetYourGuide and again ‘tickets’ had to be changed but this time by relying on WhatsApp to send the real entry. The entire thing was bizarre and frustrating. We have traveled all over the world and never known anything like it. In future I will buy entry tickets from the venue directly.
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Posted On : 2024-07-03 04:20:26 
Posted By : oliviamW8430UK
I would not recommend this tour company. My family and I arrived 15 minutes early at the meeting site. I asked about 10 people if they were the tour guide for the palace tour. About 5 people said they didn't understand English and 5 said no. I also did not see any sign for the tour. We missed the tour and we were still charged for the tour. I contacted the company for a refunded because it was not my fault I could not find the tour guide.
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Posted On : 2024-06-18 03:57:00
Posted By : olivia_m
I would not recommend this tour company. My family and I arrived 15 minutes early at the meeting site. I asked about 10 people if they were the tour guide to the palace tour. About 5 people said they did not speak English and the other 5 people said no. I also did not see any sign for the tour. We missed the tour and we were still charged for the tour. I contacted the company for a refund because it was not my fault that I could not find them.
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Posted On : 2024-06-18 01:56:12 
Posted By : Nancy_S
I loved that we got to walk through the Bridge of Sighs. The Palace was definitely worth seeing, and the guide was full of information.
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Posted On : 2024-05-28 06:15:09
Posted By : Rita_C
I never write a review but had to report the tour company neglecting to meet my family as well as two other families waiting for this tour. We all waited and tried to separately call the tour company to resolve this issue. When I finally managed to make contact the company said “I was past the tour time and nothing could be done”. Of course I was past the tour time- the tour guide never showed up! Did mention that all of us were waiting in the rain. Poor service for sure!!
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Posted On : 2024-03-26 14:28:20
Posted By : Mari_K
The biggest problem with our tour was finding the meeting location. It was due to others reviews online that helped us to find it. It is at a little wooden stand that has a small sign that says “meeting point” which was under an awning right next to the post office. It is just a meeting point where you receive your tickets and are then lead to meet up with another guide. It was a little stressful trying to follow the guide from the meeting point to the entrance to the palace without losing them. However, once inside Dogs’s Palace the tour was very nice. There is so much history and art we would have enjoyed having more time to explore, but our schedule did not allow for a longer time frame. The skip the line was a nice addition.
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Posted On : 2024-03-19 21:51:08
Posted By : antonion112
Absence of a guide at the place and time recommended by the company itself. We sent WhatsApp and contacted the operator Park Viaggi, who did not resolve anything (requested proof of instructions on the meeting place, which we sent immediately) and told us to contact TripAdvisor. The invoice has already been charged to our credit card. I request urgent reimbursement.
We are elderly, we missed the entire afternoon in Venice and the opportunity to visit!
Lack of professional commitment and erroneous instructions.
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Posted On : 2023-10-12 13:39:37
Posted By : Heather_M
Meeting details from operator are insufficient: address given is an entire block king & they want you to go to a kiosk with a 3” high, easily overlooked sign on one side that says “meeting point” without even identifying tour operator. Tour started late, tour operator (manager? owner?) took us to meet guide halfway there, were then further delayed by some people not being handed tickets by operator. With 20 or so people, the audio cut out in narrow corridors when group had to go single file.
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Posted On : 2023-09-30 01:35:19
Posted By : Claire_G
Took late afternoon tour & our guide was so knowledgeable about the history of Venice & this amazing palace.
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Posted On : 2023-09-24 04:21:23
Posted By : Yasser_H
I was scammed through Viator and your team said they couldn't do anything about it!! I paid tickets to Dodge's palace in Venice, went to the meeting point but the guide never showed up.
It happened to me in London too. Don't use this service coz their help center won't do anything to solve your problem.
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Posted On : 2023-09-16 12:29:08
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