Visit two of the most important Maya archaeological sites on this full-day tour: Coba and Tulum. Admire the backdrop of the Caribbean Sea while exploring the temples and pyramids of Tulum with a certified guide, then head to Coba to see the tallest pyramid Nohoch Muul—the tallest pyramid on the Yucatán Peninsula . In the afternoon, take a swim in a 'cenote' (underground cave), sit down for a traditional Mexican lunch, and explore the city of Playa del Carmen. Round-trip transport is included.
Posted By : Whitney_S
The tour included a lot of authentic activities, which was great. However, it serves more like transportation to each location as the only tour we had was at the Tulum ruins. We didn’t go to Playa del Carmen as advertised. I did like the authentic lunch, but you do have to pay for beverages and they are higher than normal. It is also required to have a life jacket at the cenote which is also an additional expense, along with transportation at Cobá (can rent a bicycle or have a tricycle driver) because you’re note given a lot of time there and it’s a distance between the ruins. Our tricycle rider was great and taught us the Mayan language but others did have the same kind of experience.
Overall recommend this tour, just bring extra cash and be prepared for additional expenses throughout.
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Posted On : 2024-06-17 13:16:22 
Posted By : Christopher_E
I paid for this trip via VIATOR months in advance. My printed ticket said pick-up from 7 a.m. I waited from 6.45 until 7.55 a.m. The coach did not arrive, so I went off and did something else instead. Later, I got a message from the tour company, saying that pick-up would be between 8.20 and 8.35 a.m. So, I lost my money, but this is fairly typical of tourist services in Mexico.
NO STARS.
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Posted On : 2024-06-03 03:21:18
Posted By : Rana_H
Horrible experience staff didn’t speak english no air conditioning as they mentioned. Donot take plastic water bottles and please take water they charge 350 pesos for small one. Nobody gave us a tour as the person cant speak english.
They contacted us poorly meeting point was very dangerous supposed to be hotel entrance bu they illegally and dangerously made us cross roads.
The buffet didnt have water service😂 you have food but no water.
U pay for water all the time
She never gave a tour.
Rushed everything
Tour was 11-13 hr but we came back in 6 hours.
Dont go here please
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Posted On : 2024-05-21 13:00:19
Posted By : Roonie
I learned how much the “Diamond” package cost (on top of the “Classic” package that we paid on aviator) and what included in the package. Unfortunately I learned almost nothing about Tulum or Coba. The schedule was also not the best. We had lunch at 4 pm. I was hoping that we could have given more details during the booking so we can better prepare for very late lunch. I understand that the tour operator could not control the traffic but I think lunch at 4 pm was not due to the bad traffic. Prepare for a very very long day.
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Posted On : 2024-04-27 21:55:48
Posted By : W1297ZYorlandol
A visit to Tulum is recommended, an interesting place with beautiful natural surroundings. Cobá, although it is a less recovered site, but interesting nonetheless. My criticism is with the visit to the cenote, because they want to charge you for the steps. First, those who manage charge for the use of the float, an issue that should not happen since the cenote is included in the tour and the provision of the float should be free. They also charge a brutal USD 25 for some photos they take of you. My wife ordered a water mask and they wanted to charge her $80 mxn. The cenote is not much (a big pit) compared to other centers, where one can find a place with more care and with more alternatives.
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Posted On : 2024-04-27 00:31:44 
Posted By : George_B
Fernanda was a great tour guide who did her best to explain in English. She was friendly and made everyone feel included. She was accompanied by a great driver whose name I sadly forgot. Tulum is beautiful. You’ll have time to walk around and take pictures. You can walk around Cobe without the need of a bicycle if you’re in good condition. The cenote swim was amazing. They have a swing, rope to climb so you can flex and a place you can jump from. Food was good with limited selection due to the climate/environment. No condiments. Make sure you bring cash for drinks, life vests and tips. Don’t forget to tip. Bring your own water. Hydration is key. They’ll take you to Playa del Carmen 5th Ave shopping experience but who’s in Cancun for that. Make sure to spend your money where it directly impacts the local community and not Gucci or LV. I hope this review is of use to you. Safe travels.
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Posted On : 2024-04-10 21:36:46
Posted By : Gary_L
The first problem was that we could not get the local tour company (Kbron) to confirm a pickup time until the evening before. While the pickup was on time, we drove north to meet the Cancun contingent and then had to backtrack. The stops at the Tulum and Coba ruins were less than hour - impossible to take in. Commentary (mostly in Spanish) was provided only at the beginning of the Tulum tour and not at all at Coba. Lunch was supposed to be 40 min but the long queu cut this to 20 min. Cenote was fine for a dip. Don't fall for the optional USD 25 'diamond' upgrade unless you plan to drink a lot of beer. If you go, bring a wide hat, shoes, water in a container (not clear plastic). Not recommended.
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Posted On : 2024-03-28 14:25:28
Posted By : lvaro_P
I canceled my trip more than 24 hours ahead and according to Viator they never got the cancellation from me for that reason they refused to credit my account. Now I realize that the day I tried to cancel somewhere on their side they blocked me so I wouldn’t be able to cancel properly I remember to see one sección that had the word cancel but also had another word before that I couldn’t understand any way I hit cancel and it seems that everything was canceled but of course it wasn’t and and I was careless not to make sure that they had to send me a confirmation. I just trust them. Now I know that they do whatever not to lost the business. I will never give them my business next time;if someone is reading this be careful with them.
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Posted On : 2024-03-08 16:08:44
Posted By : Christopher_B
The sights were beautiful! The bus tour was not so great! The guide was nice and informative but we wasted so much time picking people up before we made it to our first event of the day. If you are interested in seeing this sights it would be easier to get a taxi to Tulum. If anything that is where the bus should pick people up. That was probably the worst part of this experience. The sights were awesome! Coba was amazing but we only had an hour of time visit, which sucked. Could easily spend a full day there. I wondered if out time was shorted due to all the delays in picking people up in the morning. We were the second group to be picked up and it was almost two hours before we started moving towards the first destination. Either way it was fun to see the sights but this service needs to get everyone at a central location rather than just picking people up in a giant tour bus all over the place.
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Posted On : 2024-02-26 18:56:57
Posted By : Renae_C
The company used was kbron travel. Kbron travel was very hard to get a hold of. They don't contact you with a pick up time or location until the night before. They will also not respond to any emails through their personal website or through Viator. I had to search them up on Facebook and message them on there. They were responsive with messenger. They also have a problem with communication. The night before we were given a meeting spot and time for the pick up the next day. The day of the tour, they did not show up. We were on time to the pick up spot and waited over an hour. I was finally able to reach them via messenger and they said we were "no shows. They refused to cover our taxi to meet the tour guide in Tulum which costed me 70 dollars. Total rip off. After waiting another amount of time at the ruins, trying to find internet to communicate with the guide, we discover that the guide and driver were told a different location for pick up and drove right by us. The company did not try and reach out or call (when they had my number and had clearly communicated with me on Facebook the day before) about our location. Instead they called us no shows and forced our hand to get a taxi or forfeit the money for the tour. I have reached out to kbron travel on messenger to let them know of their error but they have yet to respond.
The guides for the tour itself were great. This is not a review on them. The tour itself was ok. The cenote and restaurant for eating were not great, the Tulum ruins was very quick but nice to see, and the coba ruins were ok. There was little to no explanation about the structures in coba. The bus was comfortable. Altogether this tour is overpriced.
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Posted On : 2024-02-06 18:32:25
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