Reserve Cabo Shuttle - Airport to Hotel

Posted By : Karen H
They were great until they weren’t. Last year we used them a couple of times and everything went without a hitch. This year, different story. My son and his wife and their 3 children had a reservation. They were told they didn’t. After multiple texts with no response they found it with the wrong names. Today I had a reservation for 6 ladies, again no reservation. They never found it. I texted multiple times, again no response. I guess I won’t be using them anymore.
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Posted On : 2024-06-19 18:36:26

Posted By : Allison_J
I booked our ride a couple months in advance with Cabo shuttle for a private transport. Our flight arrival and departure time were provided at the time of booking. I was also messaged by Cabo Shuttle the day before our arrival confirming our reservation. We arrived in the designated arrival area of the airport and our driver did not show. We waited 30 mins, I called the driver 3 times without any answer. I called Viator and was told to wait an additional 15 mins while they attempted to contact Cabo shuttle- Viator was also unable to reach the driver. I called Viator back after waiting an hour for our driver and was told Viator is cancelling our reservation and it was going to take “74 hours” to receive the initiation of a refund which would only occur after they perform an investigation. Viator didn’t offer to help us arrange a ride/reservation leaving us scrambling to make arrangements last minute in another country. I’ve booked with TripAdvisor in the past multiple times with good success, and was disappointed with the service with Viator.
Also…still awaiting the refund on my credit card. Book at your own risk.
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Posted On : 2024-06-17 19:02:52

Posted By : reginaj487
Used Cabo Travel Solutions for our airport to hotel shuttle (roundtrip). Very punctual, professional, easy process and definitely a good price.
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Posted On : 2024-06-15 18:59:29

Posted By : Diana_J
Driver (Daniel) was where he said he would meet us and Daniel was very nice and friendly. He spoke good English . He was prompt when he picked us up from the hotel as well.
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Posted On : 2024-05-08 22:47:04

Posted By : taylorannbraithwaite
The pickup from the airport was great. They did not confirm nor pick us up for the return trip to the airport at the time we booked.
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Posted On : 2024-05-06 16:21:21

Posted By : David_T
Driver was waiting as promised and vehicle was very modern and clean. Very personable driver, great transfer.
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Posted On : 2024-02-03 11:52:08

Posted By : susanbD4121LK
We arrive at cabo airport early in the morning driver was waiting for us very polite and friendly awesome
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Posted On : 2023-09-14 18:42:17

Posted By : Jerry_C
Friendly service and the welcome drinks are the best way to start a mexico vacation The communication is fast response.
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Posted On : 2023-09-11 20:02:04

Posted By : 264schuylerc
Glad we decided to book a private shuttle round trip from the airport. Easier than Uber to coordinate with a group of 5 and all our bags. After our flights we were so thankful for the waters and even beers. Had a flight change and communication was great- easy to update our time. Would recommend to others and use again. Thanks team!
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Posted On : 2023-09-03 18:58:40

Posted By : James_S
I was told that they normally charge an extra 30.00 for stop at grocery store. i was not expecting that.
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Posted On : 2023-07-29 19:15:40