If you need to get from Porto Airport to your Porto hotel, this is the service for you. Skip the long taxi lines and the difficulty of Public transportation. Have the experience of a personal meet and greet at the arrivals hall by your driver. Your private transfer will ensure a smooth departure from Oporto Airport and a comfortable and relaxing drive to your hotel.
Posted By : Gemma_K
Even after I specified twice the address of the hotel- we were dropped at the incorrect one with driver insisting it was correct one. Why would I argue when I have never visited the country before and has no idea where things were in conjunction to places. No sympathy when complained that I had to them bill another taxi form one hotel to the other.
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Posted On : 2022-08-04 16:24:24 
Posted By : Helen_K
We had pre-booked a transfer at Porto airport with Viator. Our flight and arrival time changed at Chicago O'hare, and we conveyed this in the "contact us" area of our only communication with them, since there was no phone number anywhere for them (our first mistake!). They never replied to us to acknowledge the change. When we arrived in Porto, Portugal we had no transport, because they were no where to be found. We had multiple airport personnel trying to help us but no one knew who they were. We ended up paying again for our transport. Then they have audacity to text us how was your transport?!! Really? They do not care at all about the transport, because we pre-paid, they received their money, and they did not even know we weren't picked up. We are requesting a refund in this review, but they probably won't see that either. We have never had this happen in all the 40 years of traveling.
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Posted On : 2022-07-04 02:51:07
Posted By : Janetallsopp1958
The driver was on time and waiting on our arrival. The problem started when the driver had not been informed of an update I’d made to the booking and delivered us to the wrong hotel. It was dealt with amicable, but if amendments are allowed on your website then they should be passed on.
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Posted On : 2022-05-22 11:18:07
Posted By : Diana_G
After 20 hours of travelling, it was nice to see a welcoming face waiting for us at the Porto Airport. We were to our hotel in no time, even though it was high traffic.
Posted By : Jwa_K
The driver was so professional and punctual. I enjoyed the ride.
Posted By : Simon S
Waiting when we arrived driver was professional and courteous
Posted By : Jan M
Was very convenient and efficient. Is always nice to have someone waiting and take the hassle out of locating the hotel with baggage, etc. This is how we start EVERY trip .... sets a good tone for us.
Posted By : margaret z
Timely, polite and excellent car service. Although the plane was late everything went very smoothly
Posted By : Tristram L
Viator didn't turn up and left us stranded at the airport
Posted By : Mark T
Excellent service. On time, easy to spot. Clean well dressed. Car was very clean and in excellent condition.
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