Heathrow Express to or from London Paddington

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based on 174 reviews
  • Duration:21 minutes (approx.)
  • Location: London, England
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Heathrow Express offers a direct route into London from Heathrow Airport. Having arrived at Heathrow Airport, simply hop on the Heathrow Express and enjoy a non-stop journey into London Paddington.

Leave your luggage in the ample racks near the doors and relax for your journey in one of our comfortable, spacious seats.

Our on-board Express TV service brings you BBC World News, weather and entertainment clips, as well as useful information about your journey.

There’s no step on a Heathrow Express train. Level platform access means no struggling with luggage and easy boarding for wheelchairs (there are dedicated wheelchair areas throughout the train too).

Complimentary 4G-enabled Wi-Fi is available on all our trains to keep you connected on your journey between central London and Heathrow.

Our on-board staff will be available throughout your journey to help with any enquiries or requests


WHAT'S INCLUDED

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ADDITIONAL INFO

CANCELLATION POLICY

Posted By : 12sonn
I booked their advance return ticket and upon wanting to board my train I realised that I had accidentally mixed up the travel directions. I explained it to the staff on the ground in Paddington but HE is giving NO REFUND whatsoever on their advance tickets. I didn't use those tickets, I had to repurchase new tickets and now paid in fact twice. I am surely not the only person making this simple mistake. Wrote to customer service twice, received no understanding. Their service is really expensive to begin with and then on top of that they make it their policy to rip people off. Never again.
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Posted On : 2024-07-29 11:41:02 full ratings


Posted By : ScottyLovesFIsh
You can go cheaper and put up with multiple stops and cars stuffed with a million fellow travelers, or you can pay a little more and enjoy a fast, civilized ride between Heathrow and Paddington with the clean, efficient Heathrow Express. If boarding at Paddington, watch out for the Elizabeth Line, which has also chosen the color purple but is NOT at all the equivalent. Read the boards carefully and look for "HEATHROW EXPRESS" to enjoy a superior experience. Spend the money on yourself now; this is why you earned it.
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Posted On : 2024-07-25 09:15:19 full ratings


Posted By : 126jank
## Review of the Heathrow Express: The Premier Choice for Swift Travel to Central London

The Heathrow Express stands out as the fastest and most convenient way to travel between Heathrow Airport and Central London. Here’s why this service is a top recommendation for anyone looking to avoid traffic and reach their destination swiftly and comfortably.

### **Speed and Efficiency**

One of the most significant advantages of the Heathrow Express is its speed. The journey from London Paddington to Heathrow Terminals 2 & 3 takes just 15 minutes, with an additional six minutes to Terminal 5[1][2]. This non-stop service ensures that passengers can quickly and efficiently reach their destination without the delays often associated with road traffic or other forms of public transport.

### **Frequent Departures**

The Heathrow Express offers up to 150 services a day, ensuring that passengers have plenty of options regardless of their schedule[1]. This frequency reduces waiting times and provides flexibility for travelers, making it a reliable choice for both business and leisure trips.

### **Comfort and Amenities**

Traveling on the Heathrow Express is a comfortable experience. The spacious, fully electric trains are equipped with complimentary WiFi, HEx TV, at-seat power outlets, and dedicated luggage space[1]. For those seeking an even more luxurious experience, the Business First class offers a more private and spacious environment, complete with complimentary magazines and work tables.

### **Convenient for Business Travelers**

For business travelers, the Heathrow Express is particularly advantageous. The quick transit time allows for more productivity and less time spent commuting. The availability of power outlets and spacious seating in Business First class makes it easy to work on the go[1].

### **Environmental Considerations**

As a fully electric service, the Heathrow Express is also a greener choice compared to many other forms of transport. This commitment to sustainability is an important consideration for environmentally conscious travelers[1].

### **User Experiences**

Many users have praised the Heathrow Express for its speed and convenience. One traveler noted that the journey was "very smooth and fast," arriving on time just 15 minutes after leaving Heathrow[6]. Another user highlighted the benefit of avoiding the hassle of navigating luggage through busy commuter trains, especially during rush hour[3].

### **Areas for Improvement**

While the Heathrow Express offers many benefits, it is worth noting some areas where users have expressed concerns. Some passengers have found the service to be expensive compared to other options like the Elizabeth Line[3]. Additionally
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Posted On : 2024-07-23 23:32:39 full ratings


Posted By : Elrod_10
If you are less than 3 people, and you get the discounted rate online 90 days prior (15 pounds per person) and you need to arrive in central London within a few miles of Paddington station, this may be a cost-effective/time saving option. Our hotel was near Buckingham palace. This worked for us (2 people) with one 20 inch suitcase per person. We did not want to deal with taxi or Uber (driving) from Heathrow to hotel and risk of traffic issues. After terminal 3 luggage pick-up, it was a long walk (8 mins) from Heathrow baggage to the train. You MUST use an elevator to reach the train level. Our elevators were crowded. Train was 15 mins to Paddington. Taxi from Paddington to hotel was 13 pounds plus tip (very crowded streets/slow rolling). Another option is the Elizabeth line from Heathrow to Paddington (and beyond). Research the tube fares/zones x number of people to decide if better deal for you. This tube train shares same platform as Heathrow Express. Warning: It takes longer and has NO luggage storing shelfs, and the trains were crowded when we we waiting for Heathrow Express (these were 40% full).
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Posted On : 2024-07-13 18:45:31 full ratings


Posted By : Moe_Ipak
This is extremely comfortable and easy. We booked tickets 4 or 5 months in advance and it was cheaper for the four of us. Trains are easy to find and you are at Paddington in 15 minutes. We took the train back also.
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Posted On : 2024-07-12 15:35:18 full ratings


Posted By : 297amirp
So quick and easy to get to the airport from London. We always use the express train for our flights from Heathrow airport
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Posted On : 2024-07-07 05:35:51 full ratings


Posted By : SanFranciscoTRVLR
I always go straight to the Heathrow Express when I get off the plane at LHR- there is no quicker or more convenient way into the city. Easy to get off the train, turn left and get a taxi to anywhere in London. Highly recommend.
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Posted On : 2024-06-29 21:48:45 full ratings


Posted By : AlanSemsar
I have used this express train twice. The first time the train had a technical issue and it took an extra 30 minutes to get to paddington. I was promised a refund that never came. The second time the there was a RED light according to the train staff and we just say at Heathrow for a crazy long time. It's faster to take the regular tube
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Posted On : 2024-06-28 14:50:10 full ratings


Posted By : Shelina M
This is not an express when you are stuck on the track no moving for over 30 minutes due to congestion. We had a view of rubbish and construction while stopped. A major waste of time and money.
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Posted On : 2024-06-26 09:11:05 full ratings


Posted By : 329hectorz
Bought business first class but nobody checks at paddington and let people board the same place making it unfair for those not in business that do not get a business seat and for those that paid more too. Terrible
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Posted On : 2024-06-25 06:34:50 full ratings