Amalfi Coast PRIVATE boat excursion from Positano

Posted By : I1312NKchrisb
HORRIBLE CUSTOMER SERVICE. BOAT BROKE DOWN 15 MINUTES FROM PICK UP. COMPANY BLAMED ME- A VERY EXPERIENCED BOATER.

Chose the “Boat without Captain” option. On a half day EUR 350 option. Boat stalled and died 15 minutes into a 4.5 hour rental. After 25 min wait, Repairman got boat running again - he disconnected electrical, flushed the fuel pump and primed with fuel. My instructions were clear when renting- call company if a malfunction. Do not attempt on my own.

Repairman assured me boat was fixed. Repairman returned to dock. After he left Boat stalled and died three more times. Copying his repair I was able to limp the boat back to the dock.

I requested a do-over for the next day as we were able to use the boat for about 15 minutes. I was told explicitly that the boat was now “fixed” and the malfunction was my fault. After much haggling and blame directing toward me, I negotiated 100 Euro refund of the EUR 350 cost.

So a lovely 15 minutes on the boat for EUR 250.
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Posted On : 2024-06-06 13:50:23

Posted By : 765meaghanf
In Positano for our honeymoon. Unfortunately all three days we are here the weather is not great. We showed up for our scheduled time and got on the boat. Dispute the rocky water and rain we were happy to get on and make the best of it. Upon checking in and paying our remaining balance, they did not notify us that we would be unable to swim or stop in Amalfi town. After 1.5 hours of rocking on the bumpiest waves of all time and going extremely slow due to the weather we get to the town of Amalfi. After trying to dock, our driver stated we were unable to as it was not safe to do so. We were excited to explore the town of Amalfi and were unable to. He had to bring us home 2 hours early. We understand the no cancellation policy, however the website states that if the customer decides to return they are not eligible for a refund. We did NOT decide to return early, we wanted to do the tour including Amalfi and was told it was too dangerous. We were told this via google translate via our drivers phone since he did not speak any English. Which the site says the driver speaks English. Driver was very nice but English speaking was a significant overstatement. This company was UNABLE to fill their part of the contract and still refuse to issue a partial refund. Save your money and book elsewhere. If you do decide to book, confirm that your boat will be able to stop anywhere before paying the remaining amount.
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Posted On : 2024-06-01 10:26:09

Posted By : camillasN5736HC
the visit was spectacular, beautiful place, full of fantastic people, beautiful things and lots of fun.
I had a different but beautiful day.
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Posted On : 2024-02-18 12:50:03

Posted By : Ellen_S
We had the absolute best time. The boat was a perfect size for a private ride and we had a very knowledgeable driver. He dropped us for lunch and to enjoy the town of Nerano for a few hours. Couldn’t recommend this enough!
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Posted On : 2023-10-09 10:39:11

Posted By : kristenbD2062KS
Unfortunately our private boat shade cloth was broken and ripped. We had a bit of shade but 1/2 of the cloth towards the back of the boat was ripped and unable to be used. Also it was impossible to anchor the boat as it kept moving and moving. We paid a ton of money for a hot and lackluster experience. Please fix the shade cloth and make the anchor so it will stay put. Thank you.
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Posted On : 2023-10-02 09:04:16

Posted By : Sarah B
We had an amazing trip and our guide/driver Giuseppe was amazing! Very knowledgeable about the coast and made sure we had a great time! Would definitely recommend to a friend!
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Posted On : 2023-09-15 13:44:19

Posted By : 857erine
This private boat tour was definitely a splurge for us. But we very quickly realized that it was worth every cent. It was truly the experience of a lifetime. Our wonderful captain Ruben took us to quiet coves of emerald and turquoise water where we could swim for as long as we desired. Ruben was friendly, welcoming and accommodating and pointed out many interesting sights throughout the entire day. The boat was well stocked with a cooler of water, soft drinks and beer and we were offered fresh towels on our arrival. I highly recommend the Amalfi coast tour as it exposes you to the vast array of villages and homes that line the coast. I felt like we saw a week's worth of sights within just a few hours! I loved having lunch at a little restaurant only accessible by boat that allowed us to dine just a few meters from the shoreline. I can't recommend this experience enough and feel that it was well worth the money.
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Posted On : 2023-07-23 10:23:19

Posted By : Boris R
It was one of the most beautiful experiences for me and my son. The trip with captain Giuseppe along the coast from Positano to Amalfi where the captain explained the history of the places we passed. The girls of the staff were also kind. Thank you and I recommend you to visit these coasts with this company☺️
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Posted On : 2023-05-26 04:27:34

Posted By : Explorer38695552716
Do not use this company. Extreme bad service delivery. No integrity. No regard for passengers safety.

We boarded the boat and was not warned of the bad weather conditions. Hectic waves, it rained, boat almost capsized (even Skipper said the conditions are terrible), my wife vomited. It took us 1hr and 45min to get to Capris from Positano.

At Capris we told the skipper he can leave as we will not be going back with the boat. It's a no brainer. Who will go back by boat after the horrible experience? We took the ferry.

It's not about the money to us. We contacted them and explained our situation, but they took no accountability. No apologies. Only deflecting and blaming us for starting the trip. Being a foreigner, they could have atleast warned us of the bad weather incoming or at deep sea (can't see bad sea conditions at Port) as they would know best.

Do not use this company. They are only after your money.
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Posted On : 2023-05-13 07:34:42

Posted By : Joe R
Read the reviews in the last year people. This is a scam. Ripped us off and cancelled and received no refund. These people should be in jail.
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Posted On : 2023-03-15 18:52:25