Relax and refresh after your long flight in the comfort of the Plaza Premium Lounge located in Kuala Lumpur International Airport, or the KLIA2. The Plaza Premium Lounge provides modern facilities and first-class service including high-speed internet workstations, a variety of food and beverages, shower amenities, and neck and shoulder massages. Choose from a 3-, 6- or 12-hour package for the length of time you need. You have access to both facilities the entire time. Book now!
Posted By : Lll6033
We booked the plaza premium lounge klia2 from klook, it stated shower room is available.
We need the shower room as we wish to take a hot shower before get into our long distance journey flight.
However, when we arrived the lounge, the staff told us there is no shower room in the lounge, or maybe we can go to Aerotel (beside the lounge) to get a shower with cost MYR40.00!!!
That means, we need to pay extra MYR40.00 to get a hot shower, this really spoiled our beginning holiday mood!!!
We have no choice and pay extra money in order to get a shower before the long journey flight!!!!
In additional, food and beverage is not up to the standard but at least can feed my stomach full.
Toilet is not excellent standard.
Big room to improve!
Plaza premium lounge, we need an explanation and compensation regarding the shower room!
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Posted On : 2024-05-16 08:27:46 
Posted By : Daniel_G
I paid for this lounge but did not go to it because it is outside of the secure area. I was transiting through Kuala lampur and would have to go through passport control and exit the secure area requiring me to go through security again to get to my gate. I was under the impression it would be near the gates. I have asked for a refund. Anyone think I'll actually get it? I ended up paying for a different lounge because I like to shower daily and it had already been a 24 hour trip with a long flight to Seoul awaiting. Unless you are familiar with the airport you are going to or do some serious research I recommend you wait until you get to the airport to buy lounge access.
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Posted On : 2024-04-14 06:21:53 
Posted By : 446pauloa
I couldn't find a suitable place to sit and relax. The lounge it's always crowded and the food options aren't good. Not worth to pay 35 USD for a bad service.
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Posted On : 2024-04-10 02:52:22
Posted By : Russell_P
SCAM!!! The lounge is outside of the transit area and they don't tell you in the description. DO NOT BOOK THIS LOUNGE.
They keep your money and blame you for not turning up. IT IS A SCAM!!!
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Posted On : 2024-03-25 04:53:17
Posted By : paullegate
Probably because we were used to Malaysia Golden lounge in the past we were expecting high standards at the Plaza Premium Lounge.
We were in for a shock as the lounge was very busy, there were many uncleared tables, a serious lack of food availability and the staff members were indifferent.
The only saving grace was the terrific Chicken Rendang dish, which was the only meal that appeared to be available but to be honest it was delicious.
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Posted On : 2024-03-24 14:04:29
Posted By : yewf2017
Over crowded. Does not feel premium at all. Dirty plates and cups uncollected. Food selection is very limited (nasi lemak, porridge, curry noodle, vegetarian noodle, toast). The only one that tasted good is curry noodle. Their flat white is not bad too.
We got in free using credit card but if we have to pay RM 100 per entry, we will definitely skip this.
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Posted On : 2024-03-23 19:57:53
Posted By : Laura_K
Great showers that you can book. Lots of comfy chairs, very relaxed area. The food selection was poor.
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Posted On : 2024-03-19 02:11:49
Posted By : Leonie_M
THE SHOWER! And it's great to have a quiet space to relax between flights so you arrive more refreshed. A good variety of food and drink too
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Posted On : 2024-01-27 02:06:06
Posted By : Thomas N
Just a heads up….there is hardly any food available once you go through customs. You would think you are doing the right thing by heading to the slow customs queue as soon as possible. There is no indication you cannot really get food once you have gone through.
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Posted On : 2024-01-23 03:38:26
Posted By : Emma_K
Not getting there as I was under the impression that it was inside the terminal.
It wasn’t clear on the booking page at all.
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Posted On : 2024-01-09 20:03:18
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