Discover all the magic of New York City from an Open Top Sightseeing Bus Tour and view the City from above on top of the iconic Empire State Building, the skyscraper that defines the Manhattan Skyline. Enjoy your day of unlimited rides throughout New York City where you can hop on and hop off as often as you'd like and for as long as you'd like. Explore all the famous sights in Midtown, Downtown, and Uptown such as Times Square, the Empire State Building, Wall St. and the Statue of Liberty. Grab a breath of fresh air navigating around Central Park or be able to hop off at world-famous museums like the Metropolitan Museum of Art.
Posted By : James_H
We have thoroughly appreciated previous Hop-on/Hop-off buses in other cities but I was very disappointed in the Manhattan experience. We were introducing NYC to family visiting from another country but we were unable to view most of the buildings and other sites mentioned. Even though our purchase also included Empire State Bldg entry, there was NO time available to take advantage of that. It took over an hour waiting for a bus that had space for us so we didn't even begin until after 10:30 am. You should consider only selling a 48-hour experience since the bus schedule starts late and ends early.
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Posted On : 2024-04-11 22:06:15 
Posted By : OnAir51042744549
Recommend not booking in advance unless you are certain you can use the service. If something happens and you can't use it on your day/days, all you get is a raincheck...next time your on a town they offer service in. Subways are faster and cheaper by far...
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Posted On : 2024-03-28 21:15:45 
Posted By : candicern2011
Santana was the best driver that we had. We got on her bus multiple times and she went above and beyond to make sure we knew what was around us and the history of NYC! She also was funny and had a great personality. Your other drivers were not as friendly and did not speak! Santana was the bomb!!!
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Posted On : 2023-12-18 20:22:20
Posted By : Angelica_A
Well it didn’t happen! Very disappointed! I went to two locations to redeem my voucher for tickets and no one was there. I went to a pick up spot to hopefully get some help. The bus driver wasn’t any help and rude. I want my money back. This was a terrible experience.
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Posted On : 2023-12-18 12:40:44
Posted By : DONNA_B
We very much enjoyed the Big Bus hop on & hop off tour with entry to the Empire State Building after a bit of a rough start. The reps are easy to spot at their designated location to pick up your vouchers. I would recommend doing a 2 day pass if you really want to do both loops. I would have given Big Bus a 5* rating except they had the wrong time slot. We had purposely booked the 9:30am time slot to visit The Empire State Building so we wouldn’t be on a strict timeline to get back there. When we picked the tickets up our time slot was 12:45pm…Rep was no help, said maybe we were from a different time zone..not the case. We went anyway for 9:30am & because it was the first time slot and not yet crowded they let us go up.
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Posted On : 2023-10-26 23:04:25
Posted By : Michael_B
Many attendants around the city to answer questions. Easy access. Most audio boxes worked, but not all.
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Posted On : 2023-10-07 18:04:10
Posted By : Peter_M
Raining very hard - bad directions to starting point - too rainy & foggy to see anything - you should give us a full refund. Not sure if that day’s excursion even happened. Please call me at 361-648-7248.
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Posted On : 2023-10-04 10:44:58
Posted By : RebeccaStorch
We had tickets through the Explorer Pass. It was our first day and it rained a bit that day.
For us, the tour was completely unnecessary afterwards. You could hardly see out of the bus at all because there was foil stuck over the windows. Sometimes the devices for plugging in the headphones didn't work. Some of the information came too late and wasn't really new to us. We used the bus twice as a means of transport, that was it. The usage times are also very short if you want to get out and look at something. We wouldn't book it again, even if we used the upper deck.
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Posted On : 2023-10-01 10:31:04
Posted By : Florin_P
The buses are overcrowded and dirty, and traffic around Times Square is horrible. It took 45 minutes to get to the next stop. We ended up only taking the hop-on bus to get to Wall St, then spent our time walking around there. By the time we were done, the bus schedule was done for the day. So at $85 per person, this was the most expensive bus ride downtown. Do yourself a favor and take the regular bus or metro to the destinations you want to get to
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Posted On : 2023-08-29 18:25:54
Posted By : LALATENDU_S
Never buy combo tickets from viator. We bought tickets for one day hop on/off plus empire state admission tickets from viator. Viator sent us a voucher and asked us to redeem with any street agent. The next day morning we went to empire state and redeemed with a big bus street agent. The agent gave us tickets only for the hop on/off bus but not empire. Upon enquiring he instructed us to go directly go to empire and show the viator voucher. We went inside after clearing security and scanned the voucher at the entry scanners which did not work. The security lead us outside and asked to check the tickets with the agent. I contacted viator but they did not provide any assistance. The agent on the phone only told they will contact the provider(Big bus) and let us know. We spent 2 hours and cancelled the plan that day. I got an email from viator in the night with a link to download empire tickets which they said is valid for 15 days. The next day was our last day in newyork but we decided to use the tickets. So I checked out of our airbnb and again parked our car by paying additional amount. We again went to empire with the new tickets and again the tickets did not work at the scanner. This time I decided to buy new set of tickets at the counter as I w could not disappoint my family anymore. So we bought the tickets directly at the empire state counter and visited. Completely disappointed with the unprofessional behavior of the street agents and the viator phone agents. They did not help me at all. I ended up paying twice.
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Posted On : 2023-08-12 23:27:11
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