Don't stress waiting for taxis or bus transfers to New York City's busy airports. Instead, ensure peace of mind with a great-value private transfer from your Manhattan accommodation to JFK International Airport (JFK), Newark International Airport (EWR) or La Guardia Airport (LGA). Reach the airport relaxed and in time for your flight!
Posted By : lynnellenmyers
Our driver Yaofeng Tang in car 127 arrived early, loaded all our luggage into his lovely vehicle and transported us quickly to the airport. He drove safely, pointed out things to see while he drove, had a great sense of humor, and just made the transfer so easy.
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Posted On : 2024-06-27 16:58:00 
Posted By : fabs-ldn
I don’t understand why I got an email saying this wasn’t original content, as it’s my own experience. Maybe because my brother shared one as well, but we were together, so maybe that’s it. Anyway, here it is again, edited so it’s a new version, as I want to make sure nobody uses this awful company.
Our airport nightmare began the moment we met our driver. A curt hello was drowned out by a barrage about tolls and tips, demanded with a sneer rather than a request. We'd seen the email, tipping was expected, but shouldn't that be based on service, not pre-emptive strong-arming?
The silence during the ride screamed louder than any words. The driver, a maestro of the middle finger salute and virtuoso of road rage, seemed on the verge of a meltdown. As we neared our destination (not quite there yet!), the demands for payment returned. Cards? Cash? Anything! We were happy to pay, language barrier be damned.
But upon revealing his payment screen, his first act was the digital equivalent of a shake-down: tip selection. We demurred, his hostility the very opposite of a welcoming gesture. All hell broke loose.
He morphed into a shouter, threatening to return us to the airport, a fate we desperately tried to avoid. We were more than willing to pay the toll, for crying out loud! But logic was lost on this runaway rage machine. We were stuck in a car with a human hurricane, his voice rising with every passing mile.
"Shut up!" he roared, dreams of customer service a distant memory. The police? He scoffed. Finally, desperate, we surrendered, offering both toll and tip. Anything to escape. Was he under the effect of drugs and/ or alcohol? Quite possibly, but communication was a blackout.
Six dollars and ninety-four cents for the toll, a pittance compared to the emotional toll. The tip? The minimum on the screen, a desperate bribe for freedom. We were shellshocked. What twisted logic made him think returning us would benefit him? A double toll, zero tip - that was his endgame?
Disgusting. Unforgivable. On what twisted planet is customer service hijacked by a deranged yeller who holds you hostage for a measly tip? It defies explanation.
Expedia is getting an earful. This partnership needs to dissolve. The world deserves to know. Friends, family, social media, even the press – we'll spread the word so no one else endures this nightmare.
How dare they put such a clearly unstable individual behind the wheel, a danger to himself, us, and everyone on the road? A refund is the least they can do. Keep the toll fee, just let us walk away with our sanity (and maybe a few extra bucks for future therapy).
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Posted On : 2024-06-24 05:34:51 
Posted By : Victoria_W
When I called upon Viator you were prompt and punctual! The family member that was to pickup my son, couldn’t get there. It took 7 minutes from the time I made the reservation using my/the Viator app to the time that the driver called saying he had arrived and waiting for my son. 7 MINUTES!! That’s professionalism! That’s punctuality! That’s Viator!!
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Posted On : 2024-06-14 16:53:45
Posted By : Bonnie_L
I would not recommend because your website said all tolls are included but when I got to JFK airport the driver wanted me to pay for a toll. I had to pay him.
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Posted On : 2024-06-12 17:29:22
Posted By : Naomi_R
The driver came on time was polite and was very nice throughout the whole drive.
The price was very good
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Posted On : 2024-05-30 14:33:14
Posted By : Connie_P
Arrived right on time. Courteous and friendly. Helped with our luggage, and answered our questions. Car very clean.
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Posted On : 2024-05-29 09:21:55
Posted By : SherylHonig
Driver was early, called when he got there. Car was clean and comfortable. Driver was warm and friendly and most importantly a safe driver.
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Posted On : 2024-05-26 12:07:05
Posted By : sandrapJ9046EL
The driver was punctually and very friendly. The car was very clean and it was a perfect ride from the hotel to the airport. Everything was excellent. Thank you so much!
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Posted On : 2024-05-22 03:10:03
Posted By : Kermela_B
The language barrier. The driver that picked us up on Wednesday, had a translator on his phone. We had a hard time locating him because we didnt know where to go but he sent pictures & was very nice.
The driver that picked us up on Saturday was a nightmare! He had the wrong address, I explained to him I couldnt understand him & he kept hanging the phone up & would call back. Needless to say, he frightened me driving! When he talked, we struggled to understand what he was saying but his tone was rude, he was angry.
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Posted On : 2024-05-13 23:10:43
Posted By : Jennifer_B
Communication and overall excellent service! This was my 2nd time with Pedro and he EXCELLENT! I flew with my mom and 2 kids, and Pedro was on time and txt’d until we were able to be picked up.
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Posted On : 2024-05-12 12:25:10
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