NYC Private Airport Transfer from JFK or LGA to Manhattan

Posted By : DesislavaI6
Terrible customers service. We contacted the service and they have advice in 13min the ar will be there.we waited for 40 min no car.we cotcated the service again and they ha e told us previous car is cancelled and we will have a new car.over after nearly 2 hours the car come.Do not use this company. TERIBBLE SERVICE
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Posted On : 2024-07-03 09:15:51

Posted By : Ralph_F
The Driver was a very good driver in rush hour morning traffic & very helpful with directions after we got out of his car Thank you for your service.
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Posted On : 2024-06-25 18:57:32

Posted By : Debra_P
Having used your company a lot in the last couple of months I’m very disappointed that having booked transport from jfk you also had my flight details, you went to wrong airport. At time I booked I definitely put jfk not the other, it then cost me $150 for a cab, I’m not happy
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Posted On : 2024-06-10 16:16:30

Posted By : Victoria_W
The relative that was scheduled to pick my son and his friends up from LGA was not going to arrive within a sufficient amount of time.
As a regular usher of aviator for all of my international travel needs, I knew the prompt, professional and courteous service that I was getting. Within 7 min of me making the reservation, I received a call from the transportation company as well as a call from the driver. By that time, my son texted that they were in the private SUV and heading to Manhattan!!

Thank you Viator for continuing to prove why you are my #1 service for all of my travel needs!!
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Posted On : 2024-06-10 09:42:19

Posted By : Shimyra_K
I generally do not leave reviews, but the experience was just terrible from beginning to end. They advertise luxury vehicles and a private experience, but nothing was luxury. During the booking process you have to enter your flight information to ensure your ride will be present upon your arrival; however, you still must call. The representative was rude and kept asking me for details about my location at the airport. We were traveling to a new city, and I kept stating I did not know, which is why I entered all flight information before my flight as required. She continued to yell “if you want a ride the driver needs to know where to go; I cant see your flight info, go ask someone.” The driver wasn't even there? After a 10 minute wait someone calls my phone asking what I am wearing so they know it’s me standing outside. A very old mini van arrives, despite my ordering a luxury sedan, where my husband and I loaded the luggage i to the back. The seats were all torn up, scratching the back of my daughter’s legs. The driver would not stop talking. He continued interrupting my husband and my conversations and was highly aggressive trying to get us to repeat directions of his home state. After arriving at the hotel, we paid the toll fees he stated were not included in the price, and we tipped him well. He then had the audacity to approach my husband asking for more money. When my husband declined, he then looked at me and said, “yall dont have more money?” I will never utilize this company again, and will be requesting a full refund for jot getting what was paid for.
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Posted On : 2024-06-06 08:25:26

Posted By : hzmusic
I have used Carmel car service before, so on my most recent trip today, I decided to book it again. It was the right choice! My flight believe it or not changed the departure time half hour early and arrived early as well. I was afraid that I had to wait since I booked the old arrival time on my app. But after I push the app ready to go, my drive called me back within a few minutes and my app also showed very clear instructions as where to meet the driver. It was a nice Tesla car picked me up. This was my first time riding in a 2024 Tesla, so it was fun!
Overall, the Carmel car service is reliable, safe, valuable, and the driver was friendly. I will for sure book them again everyone I fly into NYC.
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Posted On : 2024-04-05 01:28:41