After a long flight, the last thing you want to do is find a cab and pay an exorbitant fee. Instead, take the easy way with a pre-purchased shared transfer from JFK to your Manhattan hotel. Transfers operate 5 am to 11 pm, 7 days a week in modern, comfortable vans operated by a team of professional, trained and courteous drivers who know New York City.
Posted By : Donna_K
Ride to City. Driver with loads of patience for the traffic in NYC. We got to hotel in a timely manner.
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Posted On : 2024-06-27 18:30:23 
Posted By : tracyrT411RR
The WORST. I landed at JFK at 1:20. I had booked the shuttle in advance so when I landed I got a text to call as soon as I picked up my bags. That was about 2:15. They told me 15-20 mins. 45 minutes later, still no shuttle. The attendant at the Welcome Center tried calling, again told 10-15 minutes. We called 4 times between us, and each time we're told 10-15 minutes. An HOUR later the driver called to say he was 2 minutes away. 15 minutes later he finally showed up. I was crammed into the back of an overfull shuttle. The other passengers were already upset because apparently they'd been in the shuttle for an hour and a half. We finally left about 10 of 4. So I missed my first train. I figured I had an hour and 15 minutes to make it to the next train. Nope. FINALLY got to NYC 10 minutes before my train left and the driver dropped me and the other Grand Central passengers THREE BLOCKS AWAY. I got to the track just as my train was pulling out. So now I'm sitting here in the waiting room for another hour and a half until the next train and won't get to my station until 9:30 pm. The driver, on top of it, was rude and ignored the Welcome Center attendant when she was trying to tell him something. Never, ever again will I ride with this company, and I will be reporting them to the Port Authority in NY
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Posted On : 2024-06-26 17:50:45 
Posted By : Richard_R
Because I was the last to be picked up and the last one to be dropped at it too 4 hours from landing until I arrived at my hotel. No reflection on my driver. But in future if I'm stopping in downtown Manhattan I'd get a taxi
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Posted On : 2024-06-22 03:45:18
Posted By : mscam220
Driver was excellent and friendly
The wait was outrageous The trip was too long! You need to stick to East or west by slloverbtown
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Posted On : 2024-06-21 13:41:15
Posted By : A1974TUdj
I had booked shared shuttle ride from JFK. For some reason the shuttle was not available, but I got free upgrade to private vechicle.
The communication with the driver was very easy through the web app, the driver was on time and the journey was good.
Exellent experience. Thank you GO Airlink NYC!
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Posted On : 2024-06-13 08:08:08
Posted By : Fergal_K
Avoid at all costs. Really poor communication. I had to wait for 90 minutes for the transfer. I read about similar experiences when booking and really wish I had heeded previous customers advice and avoided this
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Posted On : 2024-06-03 09:13:34
Posted By : Mitchel_K
Lenny our driver was great. Our only criticism is the instructions provided by the carrier company. We were told by text to wait at the pick up area at Delta, JFK. No particular place as there were many numbered sections. We waited at C3 thinking that we would get a text or phone call from driver. After waiting a long period of time I called Go Airlink, the carrier, and was told to wait inside the terminal at the welcome center. This was not conveyed at all in the instructions. Fortunately I called.
Our driver Lenny was excellent. So my criticism is about the instructions. They must be more specific. Telling us to wait at the Welcome Center would have made it a five star.
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Posted On : 2024-05-31 09:15:15
Posted By : Varanya_L
Traffic & construction was heavy but understandable. The van was terrible - smell of stale cigarette was so strong & overpowering. I was so nauseous during the ride.
It needs deep cleaning badly.
The meet up instruction could be better too. No directions given as to where to meet. If you know JFK, the pick up waiting area for rides is massive. I had to call dispatch twice and was told to wait at Welcome Center.
Thank you.
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Posted On : 2024-05-25 13:55:41
Posted By : Helen_A
Although my flight was running several hours late, the office was tracking its progress. When I eventually arrived the driver was in the arrival area waiting for me. What a relief!
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Posted On : 2024-05-22 19:58:10
Posted By : Vanessa_G
We got to our hotel but it was 2+ hour process to call for pick up, wait for pick up and get into the city.
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Posted On : 2024-05-22 14:52:07
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