Skip the line: Gold Member Ticket Playa del Carmen

Posted By : Jayneeka
Experience at Coco bongo was great, purchased the gold member for 2 people which was quite pricy for 4 hours. However it was for my birthday so wanted to celebrate

We were seated at the top so had good views, entertainment was great. We had a waiter manning our area so drinks were easy to order, food was included but we had to ask for it whereas everyone else’s food was brought out to them after.

The venue take photos of the main acts when they do their rounds with guests, this is where the issue was really we got ripped off with the photos we purchased. we purchased the 1st photo no issues and the second photo we were double charged for it. however we didn’t know until we logged into our online banking the following day.

We attempted to try and resolve this via our rep the next day, however no updates or resolution offered. We practically chased the rep for the remainder of our stay in Mexico. I would advise you not to buy any photos from the venue and stick to using your own camera.

We tried to contact coco bongo directly, however the website has no way for us to contact the venue directly. Massively disappointed and frankly a rip off. Dishonest way to make money, and with our second purchase the person taking the photos refused to provide a receipt when requested.

They refused to take payment in dollars, they stated it had to be peso’s.

We had to leave coco bongo by 1.30am due to our transport pick up, so 4 hours probably isn’t long enough but our travel time was over an hour.

I tipped the waiter $30 and shortly before we left he requested my niece pay $60 as the service he provided was worth $600. We refused to pay anymore, note to all visitors tipping isn’t mandatory. The price of your ticket if you get gold like us technically covers it

Entertainment is good don’t get me wrong but I would strongly advise you to be careful of buying photos and at the end when tips are being expected. The venue is packed with a few steps so wouldn’t say it’s accessible
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Posted On : 2024-07-05 15:43:55

Posted By : sophiew94576
Went with my family and was one of the best nights of my life. The set up, the actors and the music was all captivating. We had gold member seats and would definitely recommend paying more for them. Although paying more again for the front row seats isn’t worth it in my opinion as the view is very similar. Our waiter was Jamie and he was very good and efficient always ensuring we had what we needed.
The food supplied was a bit poor as we had no choice on what we got given and what we did get was cold and was an incredibly small portion (around 8 chips).
I would recommend the night to anyone visiting!
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Posted On : 2024-07-03 18:11:13

Posted By : N2781EBluisc
Todo excelente. Bebidas premium ilimitadas, cocteleria premium, servicio de taxi ida y vuelta al hotel, buena atencion
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Posted On : 2024-06-27 21:49:27

Posted By : gregoryw103
This show is the best show on the planet!
Is soooo much fun to watch and you can participate if you want to.
It is a production that will make you smile throughout.
Tremendous energy, great themes, and great music.
The staff is extremely friendly they usher you in, if they come to your table frequently and ask you if you like another drink and so what kind.
When we were ready to go, and usher whose name is Jose walked us out through the busy club. He helped us get a taxi to our hotel.
If you want to have a really fun night you must go to Congo bongo to see the show in playa del Carmen.
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Posted On : 2024-06-27 17:05:06

Posted By : Jonp72
Brilliant night out for young and old alike . Drinks not great with gold package . Had 7 rum and cokes and was stone cold sober but other than that lots of fun . If your in the area then you need to go try it
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Posted On : 2024-06-27 15:55:48

Posted By : C5512IOchristophers
It was a bit of a walk from the drop off point but still enjoyed once dried out.
Excellent show. Issac kept us filled with drinks and provided an excellent service. Top man 👍🏻
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Posted On : 2024-06-24 02:29:21

Posted By : niamhh640
Fantastic night, amazing show and brilliant service by Isaac!!!!
Brilliant dancers and good fun, performances and food :)
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Posted On : 2024-06-24 01:04:51

Posted By : Pioneer04296945587
Ariel the best waiter!!
Incredible night with our teenage daughters! ✨✨
The super special atmosphere with music for all ages.
The service was super attentive!
Drinks very well served!
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Posted On : 2024-05-30 03:21:26

Posted By : Voyager33943402269
Hedonistic and basically a strip club without the absolute nudity. If you like twerking and grinding and butts out, this is the place for you. Do not come if you are looking for entertainment of any other kind.
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Posted On : 2024-05-30 01:20:30

Posted By : barbarabS442UK
We had a good time and it was a good plan to get out of the routine! It was fun but the drinks were not what I expected and there were a lot of people
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Posted On : 2024-05-26 01:05:00