Come join us in this once in a lifetime experience and live the most incredible adventure swimming beside this ocean’s gentle giants, your encounter will be supervised by our very experienced guides not to mention you’ll be wearing our snorkeling gear certified by National Geographic Snorkeler.
We start the adventure picking you up from any hotel in Cancun, Riviera Maya or Playa del Carmen to take you to our new private marina in Punta Sam in Cancun. After a light breakfast we board and head to the Whale Shark protected area where, after finding them, we will start the dives, 2 to 3 per person, always in couples and with our certified guide. After the dives it is not over, before we head back to our marina we will visit beautiful Playa Norte beach in Isla Mujeres where you will have an hour to relax and enjoy the best ceviche prepared by our crew!
Then we go back to our marina in Cancun where our a/c vans will take you back to your hotel or condo.
Posted By : O9241QLphilippeg
Wow!!! Absolutely amazing. Very professional and educational and super friendly. Isaac and Sindy are the best captain and guide. They did a great job getting us into position to see several whale sharks and mantas rays. The gear was in good shape the boat was nicely shaded with comfortable cushions. The ceviche lunch was five. Highly recommended!
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Posted On : 2024-06-27 14:29:36 
Posted By : reginapetersen74
My husband, myself and two friends did the whale shark snorkel. We were on the Caribbean Star with Captain Isaac and Guide Cindy. They were fantastic. It was about an hour boat ride out to our site and they worked hard at finding where the whale sharks were located that day. Only two people at a time go in with the guide. we felt very safe. We got to see so many. You never really know if mother nature will cooperate and it was beautiful. They are such magnificent, gentle creatures. The boat ride was lovely, they provided sandwiches and ceviche. After are snorkel we went to Isla Mujeres and put anchor down in chest deep water and got to get out and swim in crystal clear water. What a fantastic day. Life jackets were provided.
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Posted On : 2024-06-19 11:55:59
Posted By : eoind109
Amazing experience! Nay and Willy were great, they were very knowledgeable, friendly, and ensured we all had a great time. We swam with the Whale Shark but also saw Dolphins and Green Turtles on this trip thanks to Nay and Willy going the extra mile to ensure we saw everything. Cannot recommend booking with Contoy tours enough.
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Posted On : 2024-06-10 18:32:51
Posted By : 391tiaran
We had an amazing experience on the Carribean Star with our Captain Isack and Cindy! We weren't so lucky at catching viewings at the 1st location, but they took us out further where we were able to see tons of whale sharks! After swimming we had a light lunch and snack. I would definitely recommend!
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Posted On : 2024-06-08 15:36:19
Posted By : celiaaW4238LZ
Awesome!! I have a lot of respect for the sea but it was incredible! Super safe and thanks to our guide and captain, very comfortable. César and Melchor were amazing and prepared us a spectacular ceviche! The shark thing without words!! It felt like I was in a movie! Adrenaline through the clouds!! And they are super calm... it has been shocking! I recommend it 100x100! You just spent a little time on Isla Mujeres, it's worth it, I haven't seen a more beautiful beach!
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Posted On : 2024-06-05 18:35:18
Posted By : 525alyseh
what an amazing experience! my husband and i were a little upset when we woke up the morning of our tour and saw that it was cloudy. We had heard that the whale sharks only come to the surface on bright sunny days. We checked in for our tour and were told if you rent a wetsuit, you do not need to wear a life jacket to swim with the whale sharks! If you're a good swimmer, i would highly recommend this or bring your own. It was $15 pp. Also, make suer you use the bathroom before boarding the boat. You'll be out on the water for a while and the boat does not have one.
Keke and Carlos were awesome! They drove us out about 30 miles and were in constant contact with other boats to find us the best spot. After about an hour and a half we saw a giant Manta Ray and some dolphins. The sun eventually peaked through the clouds and the 35 ft whale shark swam by only a few feet from our boat. Out of nowhere 20 other boats showed up and the whale shark swam away, but our guides seemed more experienced than the other boats and were able to find a less crowded area for us. We had a nice manageable group of 8 people which enabled us to swim with the whale sharks 3 times! Keke also captured videos of us that we were able to purchase after the tour. It was about $80, but definitely worth it. We also brought a go-pro with us, but we didn't want to get caught up with taking too many videos and missing out on being in the moment. the stop at Isla Mujeres was gorgeous! the waters are crystal clear and we floated around and snorkeled while Carlos prepared the fresh ceviche. Very tasty!
Overall, it was a breathtaking experience that we will always remember. Thank you! (photos are screenshots from our video)
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Posted On : 2023-10-03 13:38:19
Posted By : christineiss
Absolutely wonderful day! Mother Nature was good to us and we got to see 2 whale sharks as well as a manta ray jump, and.dolphins.
Carlos and Enrique were awesome, the Cerviche was delicious.
I absolutely recommend!!!
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Posted On : 2023-09-14 13:35:49
Posted By : Kimberly L
We had the best time on the Whale Shark Encounter. Captain Lobo, Sailor Manuel, and Glenda set us up for the best experience!!! We got the dive technique and instructions to get the best views, the cerviche was delicious, and the videos and photos were perfect to document the dives. Thank you so much!!
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Posted On : 2023-09-06 14:15:06
Posted By : K9469QVkimberlyc
I really wanted to see whale sharks and selected Cancun for our vacation spot just for this reason. We went out on August 31 and spent 5 hours in a small boat without seeing a single shark. Did not even have an opportunity to jump in the water. Very disappointing. The operation was at least organized, but if the conditions are not good for whale shark feeding near the surface, then the excursion should have been cancelled or we should have been given partial refunds.
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Posted On : 2023-09-04 17:04:03
Posted By : paulamY8251EC
Today, my boyfriend and I were on the boat with our instructor "Kiekee".
We had such an amazing time! We saw a couple of whalesharks and went in the water right on time to see the Whaleshark. We loved it. Thanks to the captain and "Kiekee"!
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Posted On : 2023-09-02 17:48:09
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