Private Arrival Transfer: from Zurich Airport to Lucerne

Posted By : Amy_P
Our flight was delayed over 2 hours, our driver waited for us and stayed in contact while we were going through customs and picking up luggage. He was wonderful!
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Posted On : 2024-06-25 12:28:53

Posted By : bobpitts
Driver was waiting as scheduled. Polite and safe. Comfortable hour drive from Zurich airport to Lucerne hotel .
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Posted On : 2024-06-08 14:08:57

Posted By : Greg_D
Our driver Payam was extremely helpful!! Airport transfer from Zürich to Lucerne Hotel - Definitely recommend this car service!!
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Posted On : 2024-06-08 10:22:55

Posted By : Sherri_W
Our driver Adrian was a wonderful tour guide and driver, and we had pleasant conversation all the way from Zürich to Lucerne to our hotel
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Posted On : 2024-05-19 12:43:18

Posted By : danielbY3795TL
Our experience with AlpTransfer has been almost perfect. Five adults traveling to Switzerland from the United States. We actually used the company for three city to city transfers during our 9-day visit. Each ended up being nearly perfect.

Our 50-minute drive from Zurich Airport was excellent. Our arrival on British Airways was over 4 hours late. I called AlpTransfers emergency number to reschedule. At first, the agent said the reservation only allows for a 60 minutes delay at an airport. After Iclarified that I was expecting the company to understand my dilemma, not of my fault, and to reschedule with nearly 8 hours advance notice, at no extra cost, the agent conferred with the scheduler and manager. Happily, they agreed and rescheduled.

Each time our driver arrived ar least 15 minutes early and was ready to go. They
loaded suitcases, offered us waters, and made sure we were comfortable.

From Zurich Airport to our hotel in Lucerne, Warner drove smoothly and was friendly despite the late hour. He offered to share recommendations about our visit which I welcomed. His sent me a note early the next morning that was exactly what I needed to confirm our pre-planning and fill out our experience.

From Lucerne hotel to the village Grindelwald, our driver was again early and happy to load us and go ahead of schedule as we were ready. Although not as smooth of a driver as Werner, Andrew was very informative, stopped at our request twice during the 1 hour 45 minute trip. Once we stopped at a scenic spot for family photos and once for rest break and snacks. Each time Andrew asked if we were comfortable and never rushed us. He handled a costruction detour with no concern. Two travelers were a little motion sick on the curvy mountain roads but survived to see the beauty of the region.

From Grindelwald to Zurich City hotel, our driver Alex was early and gave us a very effective and direct 2 hour and 10 minute trip . He handled the curves smoothly and the busy Saturday traffic.

I would highly recommend Alp Transfer as a company, their drivers, and their fleet of Mercedes vans. The cost was well worth it for the no worries and ease of loading 5 adults and all our baggage to go directly from and to our destinations. We watched others dragging their heavy and small luggage from bus and train stations. Often, they're bouncing over cobblestone streets for long distances while navigating to find their destination. I was glad we weren't in that position and able to enjoy our destinations almost immediately upon arrival
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Posted On : 2024-04-29 00:30:32

Posted By : 569petrosk
Excellent service, Johan was very professional! Smooth drive. We will use in the future. Thanks for customer service as well, very quick answer per phone
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Posted On : 2024-03-05 14:30:38

Posted By : S6086IOglennb
The driver was pleasant, conversational and informative. She packed our bags on the vehicle and removed upon arrival at our hotel.
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Posted On : 2023-12-19 23:41:27

Posted By : Eugenia_P
It was the best experince, our driver was very polite and did the best for us. I”ll recomend this to all.
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Posted On : 2023-11-16 13:54:42

Posted By : Michmich26
Very friendly driver, punctual and professional service. Easy to book, upgraded our van and excellent communication.
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Posted On : 2023-08-23 09:51:33

Posted By : BostonGirl02118
Driver was waiting as expected. His car was right outside the door so it was super convenient. Mercedes was new and clear. Pricey but would recommend for reliable service!
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Posted On : 2023-08-20 13:07:14