Half Day Herculaneum from Sorrento

Posted By : Harvey_R
The day went smoothly. The guide was nice and very informative. We enjoyed the experience. The site was smaller than pompeii but just as interesting.
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Posted On : 2024-07-04 02:23:03

Posted By : C2159YEtrevorm
In short: Our driver didn’t show up at all, so we were late to the tour. We only got half of the tour time because of this, but our guide was amazing. On the way back, the company and the driver were not communicating so we didn’t get to where we needed to go.

Our pickup was incredibly bad and unprofessional. We were scheduled to be picked up at 8:30, however the driver said the pickup was at 9, after calling to confirm. We sat outside and waited for an hour and a half, while the company struggled to justify why the driver was not there. Apparently, the driver had picked up the wrong people, and there were no more drivers available, so we had to wait. When we sent a message to Golden Tours asking if we would make our tour, they responded with just “🙏”. We ended up having to take a € 400 taxi to Herculaneum to make sure we could arrive on time for the tour.
Once we were there, the tour guide was amazing. Even though we only had an hour for the tour rather than two (because of the driver issues), she made the most out of our time and made sure we were able to look around on our own. The tour itself was very interesting and our guide was able to answer all of our questions with great knowledge.
When it was time for the pickup, the driver did show up on time, but refused to take us to where we had previously spoken to the company about. We needed to be dropped off in a different place because we were going to miss our next reservation, however the driver refused to go to the correct place, despite our confirmation with Golden Tours that it was possible.
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Posted On : 2024-06-30 07:43:45

Posted By : Dominique_G
Informative guide. Sites explained well as well as the history of what happened and facts about the incident.
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Posted On : 2024-06-10 15:36:57

Posted By : Amanda_S
Everything was coordinated well
The local guide was excellent.
Warning - you do need to be able to walk for at least an hour to cope and make sure you take a hat and sunscreen
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Posted On : 2024-06-10 12:53:57

Posted By : Kate_S
This tour was a great, quick way to get some information & check out some of the sights. Only down side was I wish we were able to have a bit of free time to explore on our own & see a bit more as we only went down the left side of the site. Overall I would recommend it. The tour guide was great. Very knowledgeable and funny.
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Posted On : 2024-05-20 14:53:53

Posted By : Gary_H
Excellent guide which is a must. The site is amazing. So much to see. So well preserved and presented in an excellent way. And more to come with the work still going on.
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Posted On : 2023-09-13 12:59:15

Posted By : Edward_C
Fantastic guide and great trip. Would definitely recommend. Coach pick up/drop off was simple, bus air-conditioned and comfortable. Guide was very knowledgeable and helpful
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Posted On : 2023-08-17 17:47:33

Posted By : Tracy_N
Very interesting to see how the volcano affected the town and how it was preserved giving us an insight in to how people lived at the time
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Posted On : 2023-07-31 13:12:22

Posted By : kimcJ445DQ
Great trip and well organised! Coach pickup as arranged. Our tour guide, Desiree, was excellent . She was passionate about the Herculaneum site and as such she was very informative, funny and engaging and we had a fantastic tour. The coach driver was great too driving through narrow streets and sorry but can't remember his name.
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Posted On : 2023-06-21 12:24:05

Posted By : Leif_A
Very informative and interesting experience. The guide was great! He explained a lot about Heculaneum we didn’t know before the tour!
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Posted On : 2023-04-17 03:27:55